Discover Hotel Rocaval: Spa Retreat with Family-Friendly Perks | Hotel in San Cristóbal de las Casas, Mexico

Name: Discover Hotel Rocaval: Spa Retreat with Family-Friendly Perks
Address: San Cristóbal de las Casas, CHIS, Mexico, MX
Price range: Prices for upcoming dates start at $60 per night
Rating: 8.8

| 8.8 (240 Reviews) | 1 Bathroom

San Cristobal de las Casas Hotel | Discover Hotel Rocaval: Spa Retreat with Family-Friendly Perks

Hotel with Parking, TV and Balcony

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Hotel Rocaval offers 95 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, 29264, Mexico

Amenities

Parking

Balcony/Terrace

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Soap

Hair dryer

Shower

Shampoo

Bedroom

Premium bedding

Bed sheets

Blackout drapes/curtains

Desk

Phone

Window screens

Iron/ironing board

Safe

Laptop-friendly workspace

Connecting rooms available

Soundproofing

Breakfast

1 bar

Coffee/tea in common area(s)

Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: MXN 160 for adults and MXN 120 for children

1 restaurant and 1 coffee shop/cafe

Free bottled water

Free tea bags/instant coffee

Parking

Free uncovered self parking on site

Airport shuttle on request

Roundtrip airport shuttle (surcharge) from 9:00 AM - 7:00 PM

Accessibility

Stair-free path to entrance

Wheelchair accessible (may have limitations)

Wheelchairs available on site

This property does not have elevators

Grab bar in shower

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Shopping mall

Private picnics

Fitness center

Entertainment

42-inch flat-screen TV

Cable channels

General

24-hour business center

Coworking space

Meeting rooms - 3

Conference center (1270 square feet of space)

Vending machine

Reception hall

Front-desk safe

Banquet hall

Spanish

English

Romance packages available

Smoke-free property

Guest Services

Soundproofed rooms

Laundry facilities

Snack bar/deli

Laundry facilities

Tour/ticket assistance

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Garden

Picnic area

Outdoor entertainment area

Balcony or patio

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 160 for adults and mxn 120 for children airport shuttle fee: mxn 1650 per vehicle (one-way, maximum occupancy 4) airport shuttle fee per child: mxn 300 (one-way), (from 1 to 11 years old) pet deposit: mxn 1500 per night pet fee: mxn 350 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) food and water bowls and an off-leash area are available pets allowed for an extra charge of mxn 350 per pet, per day, plus a deposit of mxn 1500 per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

SERGIO

Oct 31, 2025 06:38:35 AM

Review Score: 8

Summary: Very good facility but very outdated the hotel has a huge potential to be excellent no air conditioning no fan only heat with over 76 degrees!!!

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite, 2 Double Beds Room Size: m² 2 Double Beds	General Pet-friendly room, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Garden view, Yard, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Junior Room, 1 King Bed Room Size: m² 1 King Bed	General Pet-friendly room, Number of bedrooms - 1, Coffee/tea maker, Yard, Location - top floor, Wheelchair accessible, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Access via exterior corridors, Bed count minimum 1, Bed count maximum 1
Design Bungalow, Multiple Beds Room Size: m² 2 King Bed and Twin Bed	General Dining table, Fireplace, Number of bedrooms - 2, Coffee/tea maker, Pets not allowed, Number of living rooms 2, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Location - ground floor, No rollaway/extra beds, Garden view, Bed count minimum 2, Bed count maximum 2
Standard Double Room, 2 Double Beds Room Size: m² 2 Double Beds	General Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Garden view, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Pets not allowed, Courtyard view, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this San Cristobal de las Casas hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the San Cristobal de las Casas hotel have a swimming pool?

No, this San Cristobal de las Casas hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in San Cristobal de las Casas hotel?

Best-rates for the San Cristobal de las Casas hotel starts from $60 per night with includes TV, Balcony/Terrace, Business Services, Sports/Activities, Wellness Facilities, Parking, Entertainment, Internet, Laundry, Child Friendly, Bar, Guest Services, Breakfast, Security/Safety, Bedding/Linens, Restaurant with all other facilities. Casai matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is San Cristobal de las Casas hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the San Cristobal de las Casas hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the San Cristobal de las Casas hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the San Cristobal de las Casas hotel?

Based on the information reported by the owner or manager, the San Cristobal de las Casas hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for San Cristobal de las Casas hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the San Cristobal de las Casas hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $60